ScoreJam Pricing
Start with a free allocation. Upgrade to a monthly allowance.
Starter
(One-time)
Included Credits
10 Credits (One-time gift)
Credit Expiration
Valid until used
Top-Up Packs
N/A
Subscription
/ month
Included Credits
50 Credits / month
Credit Expiration
Resets monthly (No rollover)
Top-Up Packs
20 Credits for $20 (Valid 1 year)
How you spend your credits
Use your allowance however you need.
Credits
Create Diagnostic
Credit
Analyze Responses (per 5 Responses)
Credit
AI Smart Edit
Frequently Asked Questions
How do credits work?
Think of credits as a flexible currency. Instead of limiting you to "3 Projects" or "100 Responses," we give you credits so you can choose how to use ScoreJam. One month you might use all your credits to create new surveys; the next month you might use them all to analyze responses.
What happens to my unused monthly credits?
Your 50 monthly credits reset at the start of each billing cycle. They do not roll over. This ensures we can maintain the high-performance AI infrastructure required for your analysis at a fair monthly price.
What happens if I buy a Top-Up Pack?
Top-Up credits are different from monthly credits. They are purchased separately (e.g., 20 Credits for $20) and remain in your "Wallet" for 12 months. The system always uses your expiring monthly credits first, and only touches your Top-Up wallet if you run out.
What happens if I run out of credits mid-survey?
We will never stop a live survey. We continue to collect responses from your participants so you don't look bad. However, the analysis and dashboard for those new responses will be locked until you purchase a Top-Up pack or your monthly credits renew.
Why is there a cost for AI Smart Edits?
Minor manual tweaks (like fixing a typo) are always free. Credits are only deducted when you ask our AI to restructure, rewrite, or generate new logic for your diagnostic, as this requires significant processing power.
Can I cap my spending?
Yes. By default, you are never auto-charged for overage. If you run out of credits, ScoreJam will simply pause AI-powered features (like analysis or new diagnostic creation) until you top up or your monthly credits renew.
Can I cancel anytime?
Absolutely. Cancel from your dashboard at any time. Your subscription remains active until the end of the current billing cycle, then you simply won't be charged again.
What if I need more than 50 credits per month?
You can purchase Top-Up Packs (20 Credits for $20) as needed, which remain valid for 12 months. We're also working on higher-tier plans for power users—if you consistently need more capacity, reach out and let us know.