Simple, transparent pricing
Start free. Scale when you're ready.
Starter
Perfect to discover Scorejam
- Included: Build, preview and test 2 diagnostics, no credit card required
- Credit Expiration: Valid until used
Subscription
For teams that need real results
- Included Credits: 15 Credits / month
- Credit Expiration: Monthly reset
Need more credits?
Boost your usage with credit packs
10 Credits
Valid 1 year
$9.99
50 Credits
Valid 1 year
$49.99
100 Credits
Valid 1 year
$99.99
How credits work
Each scoring analysis uses credits. A simple diagnostic uses ~3 credits. 50 responses uses ~1 credit. AI analytics uses ~1 credit.
What Are Credits For?
Credits power every step of your diagnostic—from creation to continuous improvement.
Generate Your Diagnostic
Build structured questionnaires, scoring logic, and recommendations automatically.
Analyze Every Response
Each answer is processed to update scores, priorities, and insights in real time.
Run AI-Powered Analytics
Aggregate responses to uncover patterns, gaps, and opportunities.
Recompute When Things Change
Update a question, adjust scoring, or refine your model—everything is reanalyzed instantly.
Frequently asked questions
Think of credits as a flexible currency. Instead of limiting you to "3 Projects" or "100 Responses," we give you credits so you can choose how to use ScoreJam. One month you might use all your credits to create new surveys; the next month you might use them all to analyze responses.
Your 15 monthly credits reset at the start of each billing cycle. They do not roll over. This ensures we can maintain the high-performance AI infrastructure required for your analysis at a fair monthly price.
Jam credits are different from monthly credits. They are purchased separately (e.g., 50 Credits for $49.99) and remain in your "Wallet" for 12 months. The system always uses your expiring monthly credits first, and only touches your Jam wallet if you run out.
We will never stop a live survey. We continue to collect responses from your participants so you do not look bad. However, the analysis and dashboard for those new responses will be locked until you purchase a Jam pack or your monthly credits renew.
Minor manual tweaks (like fixing a typo) are always free. Credits are only deducted when you ask our AI to restructure, rewrite, or generate new logic for your diagnostic, as this requires significant processing power.
Yes. By default, you are never auto-charged for overage. If you run out of credits, ScoreJam will simply pause AI-powered features (like analysis or new diagnostic creation) until you buy Jam packs or your monthly credits renew.
Absolutely. Cancel from your dashboard at any time. Your subscription remains active until the end of the current billing cycle, then you simply will not be charged again.
You can purchase Jam Packs (i.e 50 Credits for $49.99) as needed, which remain valid for 12 months. We are also working on higher-tier plans for power users - if you consistently need more capacity, reach out and let us know.